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中國太平(ping)洋保險(xian)公司簡介（2021年版）

中國(guo)太(tai)平洋保險（集團）股份有(you)限公(gong)司（以下(xia)稱“太平洋保險”）是在1991年5月13日(ri)成(cheng)立(li)的(de)(de)中國(guo)太平洋保險公司基礎(chu)上(shang)(shang)組建而成(cheng)的(de)(de)保險集(ji)團(tuan)公司，總部設在上(shang)(shang)海，是(shi)國(guo)內領(ling)先的(de)(de)綜合性(xing)保險集(ji)團(tuan)，並是(shi)首(shou)家在上(shang)(shang)海、香港(gang)、倫敦三(san)地上(shang)(shang)市的(de)(de)保險公司。

在國際形(xing)勢(shi)複雜多變、宏觀經濟增長(chang)(chang)承壓、行(xing)業(ye)週期(qi)面臨(lin)轉換(huan)的形(xing)勢(shi)下(xia)，太平洋保險聚(ju)焦保險主(zhu)業(ye)領域、堅守長(chang)(chang)期(qi)主(zhu)義信念(nian)、把握高質量(liang)發展主(zhu)線，實(shi)現(xian)了經營(ying)業(ye)績穩健增長(chang)(chang)。2020年，公司營(ying)業(ye)收入4221.82億元(yuan)，同比(bi)增長(chang)(chang)9.5%；集(ji)團營(ying)運利潤為311.40億元(yuan)，同比(bi)增長(chang)(chang)11.7%；集(ji)團管理資產(chan)24360.80億元(yuan)，同比(bi)增長(chang)(chang)19.2%。2021年8月，公司連續11年入選《財富》世(shi)界500強(qiang)，排(pai)名進(jin)至(zhi)第158位。公司運(yun)營能力和服(fu)務(wu)能級持續提升(sheng)，截至2021年上半年，為近(jin)1.6億(yi)客(ke)戶提(ti)供“責任(ren)、智慧、溫度”的(de)服務，太(tai)保產(chan)險、太(tai)保壽險連續(xu)五年(nian)獲得保險公司法(fa)人機構經營評價(jia)A級(ji)。

太平洋保險(xian)唯實(shi)(shi)唯幹，持續(xu)做精做深業務(wu)(wu)經(jing)營能(neng)(neng)力(li)(li)。我們積極推(tui)動(dong)線(xian)上線(xian)下融合經(jing)營，強(qiang)化行銷隊伍績(ji)優牽引，全面(mian)推(tui)進產(chan)(chan)品與健康管理、養老(lao)(lao)服務(wu)(wu)、財(cai)富管理的融合，助力(li)(li)壽險(xian)業務(wu)(wu)發展(zhan)；積極應對疫情(qing)和綜(zong)改，車險(xian)業務(wu)(wu)續(xu)保成為增(zeng)長核心動(dong)能(neng)(neng)；聚焦支持復工複產(chan)(chan)，非車險(xian)著力(li)(li)發展(zhan)新興業務(wu)(wu)，農險(xian)持續(xu)高速增(zeng)長；加快(kuai)推(tui)進集團(tuan)一體化的投(tou)資(zi)中臺(tai)系統建設，提升投(tou)資(zi)管理專業化能(neng)(neng)力(li)(li)，全年實(shi)(shi)現良好投(tou)資(zi)收益(yi)；完(wan)成首期養老(lao)(lao)不動(dong)產(chan)(chan)百億投(tou)資(zi)佈局，在成(cheng)都、大理、杭州等 7個城市落地 8個建設專案，“頤養(yang)、樂(le)養(yang)、康養(yang)”三位一體(ti)的全齡覆蓋(gai)產品和(he)服務(wu)體(ti)系初步建(jian)立。

太平洋保險求變(bian)求新，不斷優化轉型戰略和治理(li)水準。2020年(nian)，我(wo)們(men)成功(gong)完成全(quan)球存托(tuo)憑證（GDR）的(de)發行，通過(guo)持續優化(hua)股權結構和(he)戰略(lve)牽引(yin)，推(tui)動(dong)董事會決策水準進(jin)(jin)一步(bu)向專業(ye)化(hua)、市(shi)場化(hua)和(he)國際化(hua)方向邁進(jin)(jin)；全(quan)面推(tui)進(jin)(jin)“健(jian)(jian)康(kang)中(zhong)國、太(tai)保行動(dong)”，制(zhi)定大健(jian)(jian)康(kang)發展規(gui)劃，牽手(shou)瑞金醫(yi)院(yuan)，共建(jian)廣慈太(tai)保互聯網醫(yi)院(yuan)，致力(li)(li)(li)於(wu)打造(zao)與(yu)保險(xian)業(ye)務相結合(he)的(de)全(quan)生命週(zhou)期健(jian)(jian)康(kang)管理模式(shi)(shi)；攜手(shou)紅(hong)杉資本共同推(tui)進(jin)(jin)生物醫(yi)藥、醫(yi)療(liao)服務等大健(jian)(jian)康(kang)產業(ye)鏈的(de)長期投資佈(bu)局；持續推(tui)進(jin)(jin)科(ke)技(ji)(ji)治理架構優化(hua)，太(tai)保金科(ke)正式(shi)(shi)啟(qi)動(dong)，與(yu)科(ke)技(ji)(ji)頭部企業(ye)和(he)高(gao)校建(jian)立科(ke)技(ji)(ji)戰略(lve)合(he)作，建(jian)成創新(xin)實驗室；激發優秀(xiu)人(ren)才(cai)(cai)長期動(dong)力(li)(li)(li)，試(shi)點實施(shi)“長青(qing)計畫”，向關鍵崗位、優秀(xiu)人(ren)才(cai)(cai)、基層一線(xian)傾斜(xie)，同時(shi)深化(hua)青(qing)年(nian)人(ren)才(cai)(cai)隊伍建(jian)設，利用多種形式(shi)(shi)幫助青(qing)年(nian)人(ren)才(cai)(cai)成長，啟(qi)動(dong)組織活(huo)力(li)(li)(li)，為公司(si)事業(ye)薪火相傳積蓄智能。

太平洋保險盡善盡責，長期(qi)主動服(fu)務(wu)實體經濟和社會民(min)生。我們充分發揮主業(ye)優勢和協(xie)同精神，助力數千家企業(ye)復工複產；連續(xu)護航(hang)三(san)屆(jie)進(jin)博會，成為2022 年(nian)杭(hang)州亞運(yun)會官(guan)方保(bao)險(xian)(xian)服務(wu)合作(zuo)夥伴；中國太保(bao)三(san)江源生(sheng)態公(gong)(gong)益林正式落地，成(cheng)(cheng)立“太保(bao)藍”公(gong)(gong)益基金，關愛社會弱勢群體；推動鄉村振興，鞏(gong)固拓展脫(tuo)貧(pin)攻堅(jian)成(cheng)(cheng)果，太保(bao)產險(xian)(xian)和(he)太保(bao)產險(xian)(xian)內蒙古分公(gong)(gong)司憑(ping)藉在保(bao)險(xian)(xian)扶貧(pin)領域(yu)突出(chu)成(cheng)(cheng)效，獲中共中央、國務(wu)院頒發“全國脫貧攻堅先進集體”榮譽稱號。

而(er)立之年再出(chu)發，乘風破(po)浪正(zheng)當時。三(san)十歲的(de)太平洋保(bao)險作(zuo)為保(bao)險業長跑者，將繼續錨定長期主義的(de)基本信(xin)念，堅定不移地走高質量發展(zhan)道路，聚(ju)焦(jiao)關鍵(jian)領域，完善治理體制，朝著(zhu)“客戶體驗最佳，業務品質最優，風控能力最強，成為行業健康穩定發展引領者”的願景不懈努力，創造下一個輝煌的三十年。

    China Pacific Insurance (Group) Co. Ltd. (hereinafter referred to as CPIC, or the Company) is an insurance holding company incorporated on the basis of China Pacific Insurance Company, which was established on May 13, 1991. Headquartered in Shanghai, it is a leading insurance group in China, and the first insurance company simultaneously listed in Shanghai, Hong Kong and London Stock Exchanges.

    CPIC stays focused on the core business of insurance, persists in the long-term, pursues high-quality development, with a steady growth of business results. It was listed on the Fortune Global 500 for the 10th consecutive year, ranking 193rd; ranked 5th among the World’s Most Valuable 100 Insurance Brands by Brand Finance. In 2020, Group operating income increased by 9.5% from 2019 to RMB422.182 billion; Group OPAT amounted to RMB31.140 billion, an increase of 11.7%; Group AuM grew by 19.2% from the end of 2019 to RMB2,436.080 billion. The Company continuously enhanced its operational and service capabilities and provided services to 147 million customers, projecting an image of “responsibility, intelligence and care”. CPIC Life and CPIC P/C won the top AA rating for the 3rd successive year in the regulatory evaluation of customer service.

    The Company is results-driven and continuously enhances its capabilities in business operation. It stepped up on-line and off-line integration, enhanced the “role-model” effect of high-performing agents, pushed for the integration of products and health management, elderly care and wealth management services to drive the development of life insurance business; pro-actively responded to the challenges of the pandemic and the comprehensive reform of automobile insurance, and successfully fostered renewal business as the key growth driver of automobile insurance; vigorously supported China’s effort to resume work and business, focused on emerging business lines of non-auto insurance, with agricultural insurance maintaining rapid growth; accelerating system-building for a Group-integrated investment middle platform, enhanced investment management capabilities, and delivered sound investment results for the year; completed the 1^st phase of 10bn-yuan deployment in retirement properties, with 8 projects up and running in cities such as Chengdu, Dali and Hangzhou, and a full spectrum of product and service offerings for different age groups.

    CPIC pursues change, continuously improves its transformation strategies and corporate governance. In 2020, the issuance of GDRs on the LSE was another step taken to optimize ownership structure and business strategies, contributing to a more professional, market-oriented and international board; deepened participation in the Healthy China Initiative, formulated the development program of health business, jointly established Guangci CPIC On-line Hospital with Ruijin Hospital, marking an important step towards a full life-cycle health management model closely linked with insurance business; continued to optimize the technological governance structure, launched CPIC Fintech, formed strategic partnerships with leading technology firms and institutions of higher learning, and set up innovation labs; launched the Evergreen Plan on a trial basis in life and P/C operations, focusing on key positions, top-performing employees and front-line units to enhance long-term incentive for top talent. Promoted cultivation of younger generation employees, used multiple ways to help them grow, which will stimulate organizational vitality and ensure sustainable development of the Company.

    CPIC is committed to social responsibility and integrates ESG into its daily business operation. It served national strategies, promoted regional coordinated development centering on the Coordinated Development of the Beijing-Tianjin- Hebei Region, the Integration of the Yangtze River Delta Region and the Greater Bay Area of Guangdong, Hong Kong and Macao; provided insurance protection for China International Import Expo (CIIE) for 3 years on end, and signed co-operation agreement with the organizer of the 2022 Hangzhou Asian Games, becoming its official insurance partner. In 2020, its poverty-reduction programs covered a total of 7.62 million people of documented impoverished households, and provided a total of RMB3.08 trillion in sum assured to poverty-stricken areas, doing its share in China’s fight against poverty; launched the CPIC Blue charitable foundation and a series of public good programs for the elderly people with cognitive impairment; CPIC employees donated over RMB19 million for the planting of about 67 hectares of trees in the Sanjiangyuan (origin of 3 rivers) of Qinghai Province.

    The year 2021 marks the 30^th anniversary of CPIC, an opportune moment for it to embark on a new stretch of the journey and another 30 years of success. The Company will persist in the long-term commitment, continue to pursue high-quality development, focus on key levers, improve governance, and move firmly towards the vision of “best in customer experience, business quality and risk control capabilities, and industry leadership for healthy and steady development”.